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faq'S
We have collected the most frequently asked
questions to help you with some of our most commonly asked
questions. Please contact one of our
professional party planners if you have any
additional questions.
What makes Stax Catering unique?
Stax Catering takes pride in offering
menus to accommodate any palate and
professional service that your guests
will remember. As a full service caterer, we can plan and coordinate all
aspects of your event.
Where does Stax Cater?
We cater mainly in the upstate, as well as in surrounding states.
What is the process for planning an event?
After your initial contact with our office, one of our professional party
planners will send you a menu and general information regarding your event.
After reviewing the information your professional party planner will guide
you through the planning process and eventually to the proposal for your
event.
Does Stax Catering cater
large events?
We cater
events that range from small dinner parties to occassions for several
thousand guests.
Does Stax Catering provide fresh flowers or entertainment?
From simple to elaborate floral arrangements, we
can order arrangements to suit your budget. We can also help you find
the perfect band, musician or disc jockey.
Can Stax help me create an event a specific theme?
Our professional party planner can assist
you with a custom menu with specific food presentations, table settings
(linen, china, glassware, stemware etc...), site development (tents, props,
audio video equipment, walkways, lighting, plants etc.....), we can find
whatever you need.
Some of my guests are vegetarian and some have allergies. How
can you accomodate?
We can provide a variety of menu choices for your guests.
Does Stax Catering
cater weddings and who do you recommend for my wedding cake?
Yes. We are a full
service caterer. Our professional party planners will be more than
happy to schedule a consultation with one of our cake decorators at Stax
Bakery. In addition, we
offer a 20% discount on any special occasion cake, including wedding cake,
when it is ordered from Stax Bakery.
I'm am not a wine connoisseur can you help me select a wine for my
event?
Our wine director can select or recommend the best wine that is in your
price range.
Does Stax Catering
provide bartenders, waiters and
culinary staff?
We can provide a professional staff of bartenders, waiters and culinary
staff for an additional charge.
Can you provide a site or private
room for my party?
We are an approved caterer at most off premise
catering sites in the Greenville area. We can also accommodate private
dining from 6-120 persons at either The Peppermill or Stax Grill.
What can I expect to see in your proposal?
Our event proposals will have estimates per person for food and
beverage, in addition to labor, rental, linens, etc......
Do you require a deposit?
We typically require a 50% deposit of the total estimated cost upon
signature of this contract with the balance due 7 business days prior to the
event . If the event is held within 7 business days upon the signing
of this contract we typically require 100% full payment.
What is your cancellation policy?
Cancellation by client: Client may cancel the event 7 business
days prior to the event. All prepayments and deposits within 7
business days of the event are forfeited.
Cancellation by acts of God: If your event is cancelled by Acts
of God (ie fire, flood, tornado), the client will be responsible for 50% of
the event total cost.
Who is responsible for third party liability?
Stax catering assumes no responsibility for the conduct of guests, members
and third parties hired to provide services.
Do you carry liability insurance?
Yes, a certificate can be provided upon request.
When do I need a final guest count and how about if the number
increases or decreases shortly before the event?
Final guest count is required in order to establish quantities for
food, labor, rental, and transportation needs. We require your final
guest count 7 business days prior to your event. If the event is
reserved within 7 business days we will try to accommodate your requests,
but cannot guarantee your requests will be fulfilled.
What happens to all the leftover food and beverage?
If appropriate containers are not provided to Stax Catering all food and
beverage will be disposed of or taken back to our kitchen.
Do you
accept credit cards and checks?
WE ACCEPT VISA, MASTERCARD,
AMERICAN EXPRESS, DINERS, DISCOVER, CORPORATE CHECKS, PERSONAL CHECKS, AND
CASH.
How do I get to Stax
Catering?
Stax Catering is located at 80 Orchard
Park Drive at the Shoppes at Orchard Park Shopping Center next door to Stax
Omega.
Who do I contact
to make a reservation?
Natalie Hardin is the catering
director.
Telephone: 627.1403
Cell Phone: 616.7992
Email:
click here
TERMS & CONDITIONS:
Signatures below acknowledge that Stax Catering will
provide catering services as specifically detailed in the proposal above.
Food, beverage, labor, and equipment
rental costs listed in this proposal are estimates
only and may vary as the details of the event change.
Changes to the above information are possible and will be agreed upon by the
client and a representative of Stax
Catering no later than 7
business days prior to your event.
We
typically require a 50% deposit of the total estimated cost upon signature
of this contract with the balance due 7 business days prior to the event .
If the event is held within 7 business days upon the the signing of this
contract we typically require 100% full payment.
In the event of cancellation or re-scheduling, the client agrees to remit
for any irretrievable costs incurred for the event.
_____________________________
_______________________
Stax catering representative
Today's date
_____________________________
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Client's printed name
Client's signature
_____________________________
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Client's venue/event
Function date
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