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WEDDING CAKE QUESTIONS AND ANSWERS

How does Stax bakery’s wedding cake differ from other bakeries?
Stax bakery has created a complete wedding cake package which is simple and straightforward.  Our cakes, icings, and frostings are all made from scratch and you’ll definitely taste the difference.  Available upon your request are upgrades to specialty recipes, fillings, frostings and cake design.

How far in advance of my wedding date should I schedule a consultation and why do I need a consultation?
The sooner the better.  Currently, our customers are booking 2 months in advance with some booking as much as 1 year prior. 
Consultations are required because there are so many options for your wedding cake design. The sky is the limit! Options to consider prior to your consultation: fresh flowers (customer must provide fresh flowers), sugar flowers, colors (our cake designers will try and match most color swatches for icings, arrangements, and decorations, however, colors are not guaranteed), flavors, toppers, ornaments, plate/columns-fountains (rentals available upon request), delivery, placement of the cake at the reception. These are all very important factors in your cake design, try to decide on each of these during your consultation time with our cake designer. Do not be afraid to trust and ask your cake designer questions. They have probably attended more weddings than you have, and seen things done right and wrong. Your wedding cake designer can offer you much help in all these areas.

I can't decide on a cake design, can you help me?
Stax bakery has picture albums, books, magazines, and photo galleries (online) available for your review.  We also encourage our customers to bring in pictures from magazines, books and the internet.  We will do whatever it takes to satisfy your needs!

Can I get more than one cake flavor, frosting, filling…….etc, or does it all have to be the same?
Multiple cake flavors, frostings, icings and fillings can be requested for an additional price. A word of caution – multiple flavors can encourage multiple samplings which can cause you to run short of cake if quantities have not been adjusted to account for this.

What is the standard serving size and who cuts the cake?
The standard wedding cake serving size is 1" x 2" by the cake height (approximately 4").  
A cake cutting chart with instructions will be provided.   We recommend while planning your wedding that you designate someone to cut and someone to serve your wedding cake. Cutting the cake requires a sharp, thin knife and two persons so that the person actually cutting the cake does not have to handle the plates.

When do you require payment and the final count.  What is your refund policy?
50% of the total cost is due at the signing of the cake agreement; this is required to secure your date. If the cake is ordered 7 days prior to your wedding date or event 100% of the total cost is due at the signing of the cake agreement.  The remaining balance due, the final count and design decisions must be received at least 7 days prior to your wedding date and after such time no changes and refunds can be made to your order.

Do you accept credit cards for payment?
Yes, I am able to process payments using Visa, MasterCard, American Express, Discover.  We also accept personal checks and cash. 

WEDDING CAKE MENU
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